About Us
Who We Are
Aladan Support Services Ltd is a home care provider that specialises in providing personal care and home support services to adults who need additional assistance with their daily living. We believe that the best way to help you is to provide you with the care that you need in your own home, where you feel most comfortable. With services tailored to meet each individual’s needs, our services help the elderly, people living with disabilities, people recuperating at home or those who have recently been discharged from hospital.
We can help with any aspect of your day-to-day life, including bathing and dressing, medication reminders, meal preparation and support with eating, housework and laundry, transportation to appointments and errands, incontinence management and much more. If you are looking for an alternative to residential care or extra support for those everyday tasks that are becoming difficult for you or your loved one, then we’re here to help – from 1 hour per day to full-time live-in-care.
Our Mission
Aladan Support Services exists to offer professional and reliable person-centred care and support services that give service users independence and improved quality of life.
Our Values
Choice
We are dedicated to honouring the individual choices of every service user to give them the care that uniquely suits their needs
Compassion
Our team has learnt to understand every client which gives us the ability to express sensitivity and empathy in everything we do and how we do it
Innovation
We are always on the look out for ways to improve every aspect of our service so that it delivers the best care and satisfaction to our service users
Respect
At Aladan Support Services Ltd, we respect the rights, beliefs and choices of individuals without judgement
Client Relations
We give great service to our clients, prospective clients, employees and applicants. Good customer service includes politeness, friendliness, respectful treatment, accurate information, and prompt problem resolution.